Service

ADMINISTRATIVE & LEADERSHIP ROLES

Director, Executive PhD in Business, Pamplin College of Business, starting 2021

Led a major program and curricular redesign
Led a major rebranding and advertising effort
Program oversight and administration, including branding and recruiting
Ongoing evaluation and enhancement of program

PhD Program Director, Information Systems Department, Walton College of Business, 2004-’09, 2011-’15

Balance program and departmental interests vis-à-vis college and university objectives
Manage PhD student GAs—assign students to balance faculty needs and student interests
Mentor PhD students
Oversight of weekly colloquium in fall and spring semesters; including visiting speaker series
Perform periodic and annual evaluations of PhD students
Led policy evaluation and changes to the PhD program in 2008-’09
Led benchmarking efforts and curricular changes to the PhD program in 2004-’05
Spearheaded the creation of an Information Systems Graduate Student Association in 2007

Director, MBA Consulting Program, Smith School of Business, 2002-’04

Worked closely with client companies to identify potential consulting projects
Scoped nearly 40 consulting projects from about 25-30 companies
Each client paid just under $10,000 as a fee to the school, thus raising nearly $400K for the school each year
Worked with school and departmental administration to run the program as a profit center
Organized MBA student teams of about 6 students per project to balance client needs, project demands, and student interests
Marshaled faculty members’ support to serve as advisors for projects

Undergraduate Program Coordinator, Department of Information Systems, Smith School of Business, 1997-’98.

Advising students of a major that was growing rapidly at that time
Identified areas for curricular changes in subsequent years
Responsible for redesigning two key courses (programming and telecommunications)

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EDITORIAL ROLES

Editorial Advisory Board Member, Asian Academy of Management Journal, starting 2021.
Editorial Advisory Board Member, International Journal of Information Management, starting 2018.
Senior Editor, Industrial Management & Data Systems, starting 2020.
Distinguished Board of Advisors, Internet Research, starting 2018.
Senior Editor, Journal of the Association for Information Systems, 2019-'22
Editorial Advisory Board Member, Journal of the Association for Information Systems, 2016-’19.
Editorial Board Member, Engaged Management ReView, starting 2014.
Editorial Advisory Board Member, Electronic Commerce Research, starting 2014.
Advisory Board Member, Oxford Research Encyclopedia of Business and Management, starting 2014.
Guest Editor, Journal of Operations Management, Special issue on IT, SCM and Services, 2010-’13. Sixty-two submissions were received and 13 were published in Volume 31, issue 6 in 2013.
Senior Editor, MIS Quarterly, 2012-’17.
Senior Editor, Information Systems Research, 2008-’11.
Senior Editor, AIS Transaction of Human-Computer Interaction, starting 2008.
Guest co-Senior Editor, Journal of the Association for Information Systems, Special issue on Human-computer Interaction, 2008.
Guest Co-editor, Information Systems Frontiers of a special issue on “Adoption and Use of ICT in the Residential/Household Context,” 2007-’08.
Ad-hoc Senior Editor, Information Systems Research, 2006, 2007.
Ad-hoc Senior Editor, Journal of the Association for Information Systems, starting 2006.
Ad-hoc Senior Editor, eService Journal, 2006-’10.
Associate Editor, Management Science, 2006-’08.
Associate Editor, Journal of the Association for Information Systems, starting 2004-’08.
Associate Editor, Decision Sciences Journal, starting 2004.
Associate Editor, Information Systems Research, 2003-’07.
Associate Editor, MIS Quarterly, 2000-’03.
Associate Editor, International Conference on Information Systems, 2004, 2005, 2006, 2007.
Editorial Review Board Member, Organizational Behavior and Human Decision Processes, starting 2010.
Editorial Review Board Member, Production and Operations Management, starting 2007.

PRESENTATIONS/PANELS

Presentation, “Problem Definition: Art and Science,” University of Hyderabad, Hyderabad, India, Jan 2024.
Presentation, “Problem Definition: Art and Science,” Institute of Management Technology, Hyderabad, India, Jan 2024.
Panelist, “Building a Successful Academic Career,” International Conference on Digital Organizations, Indian Institute of Management, Ahmedabad, India, Dec 2023.
Professional Development Workshop, “Publishing Papers in Premier Journals: Learning to Identify Important Research Questions and Framing the Paper,” InternationalConference on Information Systems, Hyderabad, India, Dec 2023.
Keynote, “PhD Program Success,” PhD Orientation (Batch 23), Narsee Monjee Institute of Management Studies, Mumbai, India [remote], Aug 2023.
Presentation, “Research Programs,” Narsee Monjee Institute of Management Studies, Mumbai, India, Feb 2023.
Presentation, “Problem Definition: Art and Science,” Hong Kong Baptist University, Hong Kong, Feb 2023.
Presentation, “Building Effective Collaborations,” Hong Kong Baptist University, Hong Kong, Feb 2023.
Presentation, “Problem Definition: Art and Science,” Toulouse Business School, Toulouse, France, Dec 2022.
Panelist, “Diversity, Ethical scholarly and Research Practices Symposium,” PhD Student Orientation, Pamplin College of Business, Virginia Tech, Aug 2022.
Panelist, “3+1+1 Program,” Narsee Monjee Institute of Management Studies, Mumbai, India, Jul 2022.
Panelist, “3+1+1 Program,” Narsee Monjee Institute of Management Studies, Mumbai, India, Apr 2022.
Presentation, “Pamplin Pillar: Improving the Human Condition,” Pamplin Advisory Council, Virginia Tech, Feb 2022.
Panelist, “Diversity, Ethical scholarly and Research Practices Symposium,” PhD Student Orientation, Pamplin College of Business, Virginia Tech, Aug 2021.
Panelist, “Meet the Editors,” 16^th SIMSR Global Marketing Conference, Mumbai, India [remote], Apr 2021.
Panel chair, “How to Build an Academic Career,” Decision Sciences International, [online], Nov 2020.
Panelist, “Data Science and Analytics: Back to the Future,” NOVA Information Management School’s 30^thYear Celebrations, Lisbon, Portugal, Oct 2019.
Presentation, “Research, Teaching, and Service,” Center for Teaching Effectiveness,” Walton College of Business, University of Arkansas, Fayetteville, AR, Nov 2019.
Presentation, “Advice to PhD Students,” Retreat of Monash University, Melaka, Malaysia, Jul 2019.
Presentation, “Advice to Early Career Researchers: Random Thoughts,” University of Nottingham, Ningbo, China, May 2019.
Panelist, “Publishing in Top Journals,” Virginia Research Seminar Series, Fairfax, VA, Mar 2019.
Keynote, “Some Ingredients to a Successful Career—Random Thoughts,” Junior Faculty Consortium, Academy of Management Conference (OCIS Division), Chicago, IL, Aug 2018.
Keynote, “Some Ingredients to a Successful Career—Random Thoughts,” Doctoral Consortium, Academy of Management Conference (OCIS Division), Chicago, IL, Aug 2018.
Panelist, “The Tenure and Promotion Process: What to Expect,” Junior Faculty Consortium, Academy of Management Conference (OCIS Division), Chicago, IL, Aug 2018.
Panelist, “Managing Research Grants as Part of Your Portfolio,” Junior Faculty Consortium, Academy of Management Conference (OCIS Division), Chicago, IL, Aug 2018.
Panelist, “The Publishing Game,” Junior Faculty Consortium, Academy of Management Conference (OCIS Division), Chicago, IL, Aug 2018.
Panelist, “Establishing and Managing a Research Pipeline: Maintaining a Set of Coherent Themes,” Junior Faculty Consortium, Academy of Management Conference (OCIS Division), Chicago, IL, Aug 2018.
Mentor, “Paper Development Workshop,” NOVA Information Management School, Lisbon, Portugal, Jul 2018.
Mentor, “Paper Development Workshop,” International Conference on Information Resource Management, Ningbo, China, Jun 2018.
Keynote, “Building and Sustaining a Research Program,” Doctoral Consortium, ACM SIGMIS Computers and People Research Conference, Niagara Falls, NY, 2018.
Panelist, “Leveraging Technology for Refugee Integration: How Can We Help?” International Conference on Information Systems, Dublin, Ireland, Dec 2016.
Keynote, “Strategies for Success as an Associate Professor,” Midcareer Faculty Consortium, International Conference on Information Systems, Fort Worth, TX, Dec 2015.
Keynote, “Building and Sustaining a Research Program—A Randomly Complied Top-ten List,” Doctoral Consortium, Pacific and Asia Conference on Information Systems, Singapore, Jul 2015. (also listed under book presentations)
Panelist, “Reflection and Looking Forward: A 25-Year Journey of Technology Adoption and Diffusion Research,” Workshop of Special Interest Group on Technology Adoption and Diffusion Research: International Conference on Information Systems, Auckland, New Zealand, Dec 2014.
Presentation, “Using Technology to Make a Difference in Rural India,” International Business and Cultural Association, University of Arkansas, Fayetteville, AR, Nov 2014.
Presentation, “The Power of Giving,” Walton College Dean’s Executive Advisory Board, Fayetteville, AR, Oct 2014.
Keynote, “Lessons Learned in the Early Stages of My Career—A Top-ten List,” Junior Faculty Consortium, International Conference on Information Systems, Milan, Italy, Dec 2013.
Panelist, “What is an HCI Research Agenda for Social Networking Studies” SIGHCI Workshop, International Conference on Information Systems, Milan, Italy, Dec 2013.
Panelist, “Theory Development,” Journal of the Association for Information Systems Theory Development Workshop, Milan, Italy, Dec 2013.
Keynote, “Building a Successful Research Career at the University of Arkansas,” New Faculty Orientation, University of Arkansas, Fayetteville, AR, Aug 2013.
Keynote, “Lessons Learned in the Early Stages of My Career—A Top-ten List,” Doctoral Consortium, International Conference on Information Systems, Orlando, FL, Dec 2012.
Camp counselor, Doctoral Consortium, Pacific Asia Conference on Information Systems, Ho Chi Minh City, Vietnam, Jul 2012.
Keynote, “Lessons Learned in the Early Stages of My Career—A Top-ten List,” Junior Faculty Consortium, International Conference on Information Systems, Shanghai, China, Dec 2011.
Camp counselor, Doctoral Consortium, Pacific Asia Conference on Information Systems, Brisbane,Australia, Jul 2011.
Workshop Counselor, Research Workshop, National Sun Yat-Sen University, Kaohsiung, Taiwan, Jun 2011.
Camp counselor, Junior Faculty Consortium, International Conference on Information Systems, St.Louis, MO, Dec 2010.
Panelist, “What was Learned at ACIS?” Australasian Conference on Information Systems, Brisbane, Australia, Dec 2010.
Expert group member, “Gender Issues and Technology,” United Nations, Paris, France, Sep 2010.
Presentation, “Advancement of Women in Rural India,” United Nations, Paris, France, Sep 2010.
Panelist on “Adoption and Diffusion Research: What Matters Next?” Workshop of Special Interest Group on Technology Adoption and Diffusion Research: International Conference on Information Systems, Phoenix, AZ, Dec 2009.
Panelist, “IS Research in Asia,” Information Systems Symposium, City University of Hong Kong, Jun 2009.
Panelist, “Theory Development,” Information Systems Symposium, City University of Hong Kong, Jun 2009.
“Building and Managing a Research Program,” McMaster University, May 2009.
“Managing a Research Program,” University of Utah, Apr 2009.
“Let’s Talk Research,” Australian National University, Jul 2008.
Panelist, “Publishing in Top-tier Journals,” Australian National University, Jul 2008.
Presentation, “Managing Research Projects,” Korea University, Jul 2008.
Panelist, “Managing Research Projects,” Information Systems Symposium, City University of Hong Kong, Jun 2008.
Presentation, “Digital Divide in India,” Indo-American Association, Chennai, India, May 2008.
Special plenary session, “Cyberslacking,” Symposium on Cybercrimes and Insider Threats, Indian Bank Academy for Growth and Excellence, Chennai, India, May 2008.
Presentation, “Business Processes in Organizations,” SMOT, Chennai, India, May 2008.
Panel chair and panelist, “Building and Sustaining a Research Program,” OCIS Doctoral Consortium, Academy of Management Conference, Philadelphia, PA, Aug 2007.
Panel chair and panelist, “Navigation the Review Process,” OCIS Doctoral Consortium, Academy of Management Conference, Philadelphia, PA, Aug 2007.
Presentation, “Business Processes in Organizations,” Computer Society of India, Chennai, India, May 2007.
Panelist, “Theory Building,” Journal of the Association for Information Systems Theory-building Workshop, Milwaukee, WI, Dec 2006.
Presentation, “Building and Sustaining a Research Program,” Decision Sciences International Conference Professional Development Workshop, San Antonio, TX, Nov 2006.
Panelist, “Publishing in Journal of the Association for Information Systems: The Flagship Journal for the Association of Information Systems,” Pacific Asia Conference on Information Systems, Kuala Lumpur, Malaysia, Jul 2006.
Panelist, “How to be a Successful IS Professor,” Pacific Asia Conference on Information Systems Doctoral Consortium, Kuala Lumpur, Malaysia, Jul 2006.
Presentation, “Building a Research Program,” Doctoral Consortium, Administrative Sciences Association of Canada Conference, Banff, Canada, Jun 2006.
Panelist, “Building a Successful Research Career,” Junior Faculty Consortium, International Conference on Information Systems, Las Vegas, NV, Dec 2005.
Panel moderator and panelist, “Does Technology Adoption Research Have a Future?” Decision Sciences International Conference, Boston, Nov 2004.
Panelist, “Addressing the IT Skills Crisis: Gender and the IT Profession,” International Conference on Information Systems, Brisbane, Australia, Dec 2000. [virtual participant]

PROFESSIONAL ACTIVITIES

General conference chair, International Federation for Information Processing Working Group 8.6 Working Conference, Nagpur, India, 2023.
Member, External Advisory Committee, International Conference on Digital Organizations, Indian Institute of Management, Ahmedabad, India, 2023.
Member, Executive Committee, International Conference on Information Systems, 2022-’23.
Program co-chair, International Conference on Information Systems, Copenhagen, Denmark, 2022.
Co-chair, Junior Faculty Consortium, Americas Conference on Information Systems, Minneapolis, MN,2022.
Panelist, Computer and Information Science and Engineering, National Science Foundation, 2021.
General Conference Chair, International Federation for Information Processing Working Group 8.6 Working Conference, Trichy, India, 2020.
Coordinator, PhD course on “Theories in Business” for ICT University, Cameroon, Africa, Summer 2017.
Counselor, MIS Quarterly Reviewer Workshop, International Conference on Information Systems, Seoul, South Korea, Dec 2017.
Counselor, MIS Quarterly Reviewer Workshop, International Conference on Information Systems, Dublin, Ireland, Dec 2016.
Workshop Counselor, Information Systems Symposium, City University of Hong Kong, 2016.
Member, Advisory Committee, International Conference on Marketing, Technology and Society, Kozhikode, India, 2016.
Panelist, Hong Kong Research Assessment Exercise, Hong Kong Research Grants Council, Hong Kong, 2014. (evaluating over 150 papers, grant proposals and esteem submissions; attending a 4-daypanel session in Hong Kong).
Co-chair, Mini-conference on IT and Supply-chain Management, Decision Sciences International, San Diego, 2010.
Member, Expert Panel on Gender, Science and Technology, United Nations Women, UNESCO, Paris, 2010
Member, Organizing Committee, Third International Symposium on Information Systems, Jodhpur, India, 2009.
Co-program Chair, Pacific Asia Conference on Information Systems Doctoral Consortium, Hyderabad, India, 2009.
Workshop Counselor, Information Systems Symposium, City University of Hong Kong, 2009.
Co-chair, General Topics, International Conference on Information Systems, Paris, 2008.
Member, Organizing Committee, Second International Symposium on Information Systems, Hyderabad, India, 2008.
Workshop Counselor, Information Systems Symposium, City University of Hong Kong, 2008.
Expert Advisory Panel on Research, Hong Kong Polytechnic University, 2008.
Panelist, Innovation and Organizational Change Program, National Science Foundation, 2007-’09.
Camp Counselor, OCIS Doctoral Consortium, Academy of Management Conference, Philadelphia, PA, 2007.
Camp Counselor, Doctoral Consortium, Americas Conference on Information Systems, Keystone, CO, 2007.
Member, Organizing Committee, First International Symposium on Information Systems, Hyderabad, India, 2007.
Roundtable Leader, Journal of the Association for Information Systems Theory-building Workshop, Milwaukee, 2006.
Member, Organizing Committee, First International Symposium on Information Systems, Hyderabad, India, 2006.
Camp Counselor, Decision Sciences International Conference Doctoral Consortium, San Antonio, TX, 2006.
Faculty Advisor, Doctoral Consortium Pacific Asia Conference on Information Systems, Kuala Lumpur, Malaysia, 2006.
Roundtable Leader, Journal of the Association for Information Systems Theory-building Workshop, Las Vegas, NV, 2005.
Camp Counselor, International Conference on Information Systems Junior Faculty Consortium, 2005.
Co-leader, Roundtable discussion (on three papers) at the Journal of the Association for Information Systems Theory-building Workshop, International Conference on Information Systems, 2006.
Member, Senior Scholars Panel, Decision Sciences International Conference Doctoral Consortium, 2005.
Camp Counselor, Decision Sciences International Conference Doctoral Consortium, 2005.
Co-chair, Information Systems Track, Decision Sciences International Conference, 2005.
Member, Panel on “Building Successful Collaborations,” PhD Project Information Systems Doctoral Students Association Annual Conference, Omaha, 2005.
Member, Program Committee, Gordon B. Davis Symposium, University of Minnesota, 2005.
Member, Program Committee, Human-Computer Interaction Workshop, International Conference on Information Systems, 2003, 2004, 2005.
MIS Quarterly’s “Reviewer of the Year” in 1999.
Ad-hoc Reviewer: Management Science (1995-present), Information Systems Research (1996-present), MIS Quarterly (1994-present), Organizational Behavior and Human Decision Processes (2001-present), Decision Sciences (1997-present), Database (1999-present), Personnel Psychology (2000-present), IEEE Transactions on Engineering Management (1998-present), Journal of the Academy of Marketing Science (2006-present), Communications of the ACM (1999-present), International Journal of Human-Computer Studies (1999-present), European Journal of InformationSystems (2000-present), Information Technology and Engineering Management (2005-present), Journal of Business Venturing (2000-present), Journal of Management (2000-present), Journal of Interactive Marketing (2001-present), OMEGA (2001-present), Science, Technology, and Human Values (2001-present), International Conference on Information Systems (1995-present), AMCIS (1997-present), Hawaii International Conference on System Sciences (1998-present)
Member: Association for Information Systems, Decision Sciences Institute, INFORMS.

CAMPUS ACTIVITIES: UNIVERSITY

Program Director, Virginia Tech Collaboration with Narsee Monjee Institute of Management Studies: Research Training Programs, starting 2022.
Member, Pamplin College Dean Search Committee, Virginia Tech, 2022-’23. (search successful)
Member, Pamplin College Dean Search Committee, Virginia Tech, 2021-’22. (search unsuccessful)
Member, Faculty Senate Taskforce on Responsible Research Assessment, Virginia Tech, starting 2021.
Member, University Distinguished Professor Evaluation Committee, University of Arkansas, 2018-’21.
Member, University Conflict of Interest Committee, University of Arkansas, 2018-’21.
Faculty Advisor, Information Systems Graduate Student Association, 2006-’08; facilitated the creation of this student organization and ongoing activities include mentoring students and providing guidance on the association’s activities.
Faculty Advisor, Hindu Student Council, starting 2007; facilitated the creation of this student organization and ongoing activities include mentoring students and providing guidance on the association’s activities.
Member, University Judicial Board, University of Arkansas, 2005-’21.
Member, University Medal Selection Committee, University of Maryland, 2003.
Member, University Senate CORE Committee, University of Maryland, 2002-’03.
Member, Roberta Ma Scholarship Committee, University of Maryland, 2001.

CAMPUS ACTIVITIES: SCHOOL

Member, Doctoral Program Committee, Pamplin College of Business, Virginia Tech, starting 2021.
Member, Faculty Honorifics and Awards Committee, Pamplin College of Business, Virginia Tech, starting 2021.
Member, Promotion and Tenure Review Committee, Walton College of Business, University of Arkansas, 2014-’17.
Member, Teaching Committee, Walton College of Business, University of Arkansas, 2009-’21.
Chair, PhD Program Committee, Walton College of Business, 2013-’15.
Member, PhD Program Committee, Walton College of Business, 2004-’09, 2011-’13.
Member, Diversity Taskforce, Walton College of Business, 2006-’07.
Member, Awards Committee, Walton College of Business, 2005-’11.
Member, Smith School Undergraduate Review Committee, 2001-’02.
Member, Smith School Teaching Enhancement Committee, 2001-’02.
Faculty Advisor, Information Systems Society, Smith School of Business, 1998-’00.

CAMPUS ACTIVITIES: DEPARTMENT

Chair, Chair Professor Appointment Committee, Business Information Technology Depratment, Pamplin College of Business, Virginia Tech, starting 2022.
Member, Promotion and Tenure Committee, Business Information Technology Department, Pamplin College of Business, Virginia Tech, 2022-’23.
Member, Diversity, Equity, Inclusion and Belonging (DEIB) Committee, Business Information Technology Department, Pamplin College of Business, Virginia Tech, starting 2022.
Member, Faculty Search Committee, Business Information Technology Department, Pamplin College of Business, Virginia Tech, 2022-'23. (search successful)
Member, Personnel Committee, Business Information Technology Department, Pamplin College of Business, Virginia Tech, starting 2022.
Graduate Committee, Business Information Technology Department, Pamplin College of Business, Virginia Tech, starting 2021.
Member, Graduate Committee, Business Information Technology Department, Pamplin College of Business, Virginia Tech, starting 2021.
Member, Endowed Chair Review Committee, Business Information Technology Department, Pamplin College of Business, Virginia Tech, starting 2021.
Member, Promotion and Tenure Review Committee, Information Systems Department, Walton College of Business, University of Arkansas, 2019-’20.
Chair, Promotion and Tenure Review Committee, Information Systems Department, Walton College of Business, University of Arkansas, 2018-’19.
Member, Masters Program Committee, Information Systems Department, Walton College of Business, University of Arkansas, 2017-’20.
Member, Promotion and Tenure Review Committee, Information Systems Department, Walton College of Business, University of Arkansas, 2017-’18.
Member, Promotion and Tenure Review Committee, Logistics and Supply Chain Department, Walton College of Business, University of Arkansas, 2017-’18.
Member, Faculty Search Committee (endowed chair), Information Systems Department, Walton College of Business, University of Arkansas, 2017-’18. (search successful)
Member, Promotion and Tenure Review Committee, Information Systems Department, Walton College of Business, University of Arkansas, 2016-’17.
Co-chair, Promotion and Tenure Review Committee, Information Systems Department, Walton College of Business, University of Arkansas, 2015-’16.
Co-chair, Promotion and Tenure Review Committee, Information Systems Department, Walton College of Business, University of Arkansas, 2014-’15.
Member, Faculty Search Committee (endowed chair), Information Systems Department, Walton College of Business, 2015-’16. (search successful)
Chair, Faculty Search Committee (endowed chair), Information Systems Department, Walton College of Business, 2013-’14. (search successful)
Chair, Faculty Search Committee (2 positions), Information Systems Department, Walton College of Business, 2013-’14. (search successful)
Chair, Promotion and Tenure Review Committee (evaluating promotions to Associate Professor), Information Systems Department, Fall 2013.
Director, Information Systems PhD Program, Walton College of Business, 2004-’09, 2011-’15.
Chair, PhD Program Committee, Information Systems Department, Walton College of Business, 2004-’09, 2011-’15.
Chair, Faculty Performance Review Committee, Information Systems Department, Walton College of Business, 2010-’13.
Chair, Visiting Assistant Professor Search Committee, Information Systems Department, Walton College of Business, 2013. (search successful)
Member, Clinical Faculty Member Search Committee, Information Systems Department, Walton College of Business, 2013. (search successful)
Member, Administrative Assistant Search Committee, Information Systems Department, Walton College of Business, 2013. (search successful)
Member, Administrative Assistant Search Committee, Information Systems Department, Walton College of Business, 2012. (search successful)
Chair, Faculty Search Committee, Information Systems Department, Walton College of Business, 2011-’12. (search successful)
Chair, Visiting Assistant Professor Search Committee (2 positions), Information Systems Department, Walton College of Business, 2011. (search successful)
Chair, Junior Faculty Review Committee (3rd year review), Information Systems Department, Walton College of Business, 2010-’11.
Member, Faculty Search Committee (2 positions), Information Systems Department, Walton College of Business, 2010-’11. (search successful)
Member, PhD Program Committee, Information Systems Department, Walton College of Business, 2009-’11.
Chair, Visiting Assistant Professor Search Committee, Information Systems Department, Walton College of Business, 2010. (search successful)
Member, Faculty Performance Review Committee, Information Systems Department, Walton College of Business, 2009.
Member, Faculty Search Committee, Information Systems Department, Walton College of Business, 2007-’08. (search successful)
Chair, Diversity Committee, Information Systems Department, Walton College of Business, 2006-’07.
Member, Department Chair Search Committee, Information Systems Department, Walton College of Business, 2006-’07. (search successful)
Member, Promotion and Tenure Review Committee (evaluating promotions to Associate Professor and Professor), Information Systems Department, Fall 2006.
Chair, Faculty Search Committee (2 positions), Information Systems Department, Walton College of Business, 2005-’06. (search successful)
Co-chair, Promotion and Tenure Review Committee (evaluating promotions to Professor), Information Systems Department, Fall 2005.
Member, Promotion and Tenure Review Committee (evaluating promotions to Associate Professor), Information Systems Department, Fall 2005.
Coordinator, Information Systems Department Speaker Series, Walton College of Business, 2004-’09.
Chair, .NET Committee, Department of Decision and Information Technologies, Smith School of Business, 2003.
Member, Faculty Search Committee, Department of Decision and Information Technologies, Smith School of Business, 2002-’03. (search successful)
Member, Publication Policy Committee, Department of Decision and Information Technologies, Smith School of Business, 2001-’02.
Member, UG IS Survey Course Taskforce, Department of Decision and Information Technologies, Smith School of Business, 2002.
Member, Faculty Search Committee, Department of Decision and Information Technologies, Smith School of Business, 2001-’02. (search successful)
Chair, Departmental Undergraduate Program Committee, Smith School of Business, 2000-’01.
Coordinator, Departmental Seminar/Workshop Series, Smith School of Business, 2000-’01.
Member, Faculty Search Committee, Department of Decision and Information Technologies, Smith School of Business, 1999-’00. (search successful)
Member, Teaching Professor Search Committee, Department of Decision and Information Technologies, Smith School of Business, 1999-’00. (search successful)
Member, Undergraduate Curriculum Revision Committee, Department of Decision and Information Technologies, Smith School of Business, 1998-’00.
Member, Faculty Search Committee, Department of Decision and Information Technologies, Smith School of Business, 1998-’99. (search successful)
Member, Teaching Professor Search Committee, Department of Decision and Information Technologies, Smith School of Business, 1998-’99. (search successful)
Faculty Advisor, Information Systems Society, Smith School of Business, 1998-’00.
Member, Departmental Taskforce, Doctoral Program Review, Smith School of Business, Fall 1998.
Chair, Departmental Taskforce, Undergraduate Program Review, Smith School of Business, Fall 1998.
Member, Faculty Search Committee, Department of Information Systems, [not named then] Smith School of Business, 1997-’98.
Coordinator, Departmental Workshop Series, Department of Information and Decision Sciences, Carlson School of Management, University of Minnesota, 1995-’96.

SERVICE AWARDS/RECOGNITIONS

Golden Medal for Lifetime Achievement, Information andCommunication Technologies Conference, 2023.
Distinguished Service Award, International Federation for Information Processing Working Group 8.6, 2023.
Pamplin College of Business, Award for International Outreach Excellence, 2022.
Association for Information Systems’ Technology Legacy Award, 2016.